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DOORMAN - LUGGAGE PORTER

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Job ID:

107696

Location:

Berkshire 

Salary:

per year
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Job Views:

1

Employment Type:

Full time

Posted:

11/03/2019
col-wide 

Job Description:

Coworth Park, Dorchester Collection's country house hotel and spa near Ascot, is a 70-room country house hotel, set in 240 acres of picturesque Berkshire parkland it is the only hotel in the UK with its own polo fields and an equestrian centre with stabling.

We strongly believe in investing in our people and our benefits are designed to look after every aspect of your welfare. Benefits include contributory pension scheme with life assurance, 28 days holidays (including bank holidays), complimentary meal whilst on duty, provision of uniforms and laundry of uniforms, ongoing learning and development, occupational health advice and free nights on a bed & breakfast basis at our sister properties within the Dorchester Collection.

Hotel

We work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is, after all, our people that bring our vision to life. As a member of our Dorchester Collection Family, we will support your development by nurturing your personality, creating a transparent culture of trust collaboration and appreciation. Supported by our annual personal development planning, tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience.

Treasured by guests. Cherished by employees. Celebrated worldwide.

As an employee, you are expected to provide our guests with a bespoke and memorable experience measured to the highest standards of quality and service delivery. Additionally the execution of your position will be in accordance to our company policies, standards and procedures.

Our company values are the fundamental spirit on how we reach our goals. As an ambassador of Dorchester Collection you will be entrusted with our values and expected to further enrich our We Care culture: Passion - Personality - Respect - Working Together - Creativity

This job description is intended to illustrate the main duties and responsibilities of the role. It is not intended to be exhaustive and please be advised that the duties and responsibilities may be added on a temporary or permanent basis as appropriate.

Reference number

2

Position Overview

Division & Department

Rooms - Guest Services

Job Title

Doorman/Luggage Porter

Contract Type

Permanent

Position Overview

To provide an exceptional guest experience by offering a warm welcome and farewell to all guests whilst ensuring a seamless service is delivered from arrival through to departure.

Essential Functions & Physical Requirements

To welcome guests in a professional, friendly manner to ensure guests immediately feel at home.

To park cars and retrieve them according to Coworth Park Standards.

To have knowledge of the area including assisting guests with directions.

To deliver and collect luggage promptly and according to Coworth Park standards.

To drive buggies in a safe manner around the estate.

To develop a close working relationship with all department colleagues and managers to ensure guest expectations are met.

Qualifications and Desirables

Valid clean British drivers licence - need to of held it for 2 years minimum

Passionate about delivering 5* service

Flexible Working attitude

Eager to learn and develop

Good written and spoken English

Benefit Package

* Complimentary nights with breakfast within Dorchester Collection

* 50% F&B discount at selected restaurants at The Dorchester and Coworth Park

* Very generous Employee Introductory Scheme offered

* Team members' awards and incentives schemes

* Contributory pension scheme entitlement from date of commencement

* Life assurance cover for all team members

* Uniform laundered complimentary

* Complimentary meals whilst on duty at our team members' restaurants

* Complimentary Internet at allocated computers in team areas

* Interest free Season Ticket Loan

* Occupational Health, including subsidized massage treatments and health clinics

* Complimentary Eye Test for VDU users

Interested? Don't hesitate! Click "apply" now to download our application form

Company Info
COWARTH PARK LIMITED

Company Profile



Company Info

COWARTH PARK LIMITED

Phone:
Web Site:

DOORMAN - LUGGAGE PORTER

col-narrow-left 

Job ID:

107696

Location:

Berkshire 

Salary:

per year
col-narrow-right 

Job Views:

1

Employment Type:

Full time

Posted:

11/03/2019
col-wide 

Job Description:

Coworth Park, Dorchester Collection's country house hotel and spa near Ascot, is a 70-room country house hotel, set in 240 acres of picturesque Berkshire parkland it is the only hotel in the UK with its own polo fields and an equestrian centre with stabling.

We strongly believe in investing in our people and our benefits are designed to look after every aspect of your welfare. Benefits include contributory pension scheme with life assurance, 28 days holidays (including bank holidays), complimentary meal whilst on duty, provision of uniforms and laundry of uniforms, ongoing learning and development, occupational health advice and free nights on a bed & breakfast basis at our sister properties within the Dorchester Collection.

Hotel

We work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is, after all, our people that bring our vision to life. As a member of our Dorchester Collection Family, we will support your development by nurturing your personality, creating a transparent culture of trust collaboration and appreciation. Supported by our annual personal development planning, tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience.

Treasured by guests. Cherished by employees. Celebrated worldwide.

As an employee, you are expected to provide our guests with a bespoke and memorable experience measured to the highest standards of quality and service delivery. Additionally the execution of your position will be in accordance to our company policies, standards and procedures.

Our company values are the fundamental spirit on how we reach our goals. As an ambassador of Dorchester Collection you will be entrusted with our values and expected to further enrich our We Care culture: Passion - Personality - Respect - Working Together - Creativity

This job description is intended to illustrate the main duties and responsibilities of the role. It is not intended to be exhaustive and please be advised that the duties and responsibilities may be added on a temporary or permanent basis as appropriate.

Reference number

2

Position Overview

Division & Department

Rooms - Guest Services

Job Title

Doorman/Luggage Porter

Contract Type

Permanent

Position Overview

To provide an exceptional guest experience by offering a warm welcome and farewell to all guests whilst ensuring a seamless service is delivered from arrival through to departure.

Essential Functions & Physical Requirements

To welcome guests in a professional, friendly manner to ensure guests immediately feel at home.

To park cars and retrieve them according to Coworth Park Standards.

To have knowledge of the area including assisting guests with directions.

To deliver and collect luggage promptly and according to Coworth Park standards.

To drive buggies in a safe manner around the estate.

To develop a close working relationship with all department colleagues and managers to ensure guest expectations are met.

Qualifications and Desirables

Valid clean British drivers licence - need to of held it for 2 years minimum

Passionate about delivering 5* service

Flexible Working attitude

Eager to learn and develop

Good written and spoken English

Benefit Package

* Complimentary nights with breakfast within Dorchester Collection

* 50% F&B discount at selected restaurants at The Dorchester and Coworth Park

* Very generous Employee Introductory Scheme offered

* Team members' awards and incentives schemes

* Contributory pension scheme entitlement from date of commencement

* Life assurance cover for all team members

* Uniform laundered complimentary

* Complimentary meals whilst on duty at our team members' restaurants

* Complimentary Internet at allocated computers in team areas

* Interest free Season Ticket Loan

* Occupational Health, including subsidized massage treatments and health clinics

* Complimentary Eye Test for VDU users

Interested? Don't hesitate! Click "apply" now to download our application form