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Senior Receptionist - The Ivy St John's WoodNew

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Job ID:

122294

Salary:

per year
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Job Views:

2

Employment Type:

Full time

Posted:

13/03/2019
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Job Description:

We're looking for a motivated and enthusiastic Senior Receptionist with experience managing a team of receptionists or exposure with Open Table booking system to help lead the front of house team at The Ivy St John's Wood. As a Senior Receptionist, the pace is fast and the standards are high, but if you are passionate about delivering exceptional guest service, it could be the start of a great career. You will: • Manage and train a team of receptionists • Complete the service of reception to the assigned task standards and ensure your team of receptionists are trained accordingly • Ensure all our guests receive a positive, warm and professional first and last impression of the Restaurant, developing relationships with regular guests and maintaining privacy and professionalism when dealing with high profile guests • Be aware of booking procedures and arrange reservations in an efficient way, assisting in maximizing table occupancy and ensuring all reservations are communicated to the management and kitchen teams. What's in it for you? As well as a chance to add one of the world's most prestigious names to your CV, you'll get: • Top class training - before the job and on the job, plus opportunities to progress • Excellent staff meals, served exactly as they are to guests • A generous staff discount at all of our Ivy Collection restaurants nationwide • Lots of great benefits including free uniform, Cycle to work scheme and savings on things like gym membership and cinema tickets • Reward programmes recognizing employee longevity and recognizing those who promote us as an employer of choice • A great work-life balance and plenty of opportunities to socialize with your team outside the workplace • External support in partnership with the charity, Hospitality in Action - providing access to legal care, financial support & personal advice
Company Info
The Ivy Collection

Company Profile



Company Info

The Ivy Collection

Phone:
Web Site:

Senior Receptionist - The Ivy St John's Wood

col-narrow-left 

Job ID:

122294

Salary:

per year
col-narrow-right 

Job Views:

2

Employment Type:

Full time

Posted:

13/03/2019
col-wide 

Job Description:

We're looking for a motivated and enthusiastic Senior Receptionist with experience managing a team of receptionists or exposure with Open Table booking system to help lead the front of house team at The Ivy St John's Wood. As a Senior Receptionist, the pace is fast and the standards are high, but if you are passionate about delivering exceptional guest service, it could be the start of a great career. You will: • Manage and train a team of receptionists • Complete the service of reception to the assigned task standards and ensure your team of receptionists are trained accordingly • Ensure all our guests receive a positive, warm and professional first and last impression of the Restaurant, developing relationships with regular guests and maintaining privacy and professionalism when dealing with high profile guests • Be aware of booking procedures and arrange reservations in an efficient way, assisting in maximizing table occupancy and ensuring all reservations are communicated to the management and kitchen teams. What's in it for you? As well as a chance to add one of the world's most prestigious names to your CV, you'll get: • Top class training - before the job and on the job, plus opportunities to progress • Excellent staff meals, served exactly as they are to guests • A generous staff discount at all of our Ivy Collection restaurants nationwide • Lots of great benefits including free uniform, Cycle to work scheme and savings on things like gym membership and cinema tickets • Reward programmes recognizing employee longevity and recognizing those who promote us as an employer of choice • A great work-life balance and plenty of opportunities to socialize with your team outside the workplace • External support in partnership with the charity, Hospitality in Action - providing access to legal care, financial support & personal advice