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Receptionist - Westhill

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Job ID:

122316

Location:

Aberdeenshire 

Salary:

per year
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Job Views:

1

Employment Type:

Full time

Posted:

13/03/2019
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Job Description:

Holiday Inn Aberdeen - West, Westhill

At Cairn Group we're ambitious. With a varied and extensive UK portfolio of hotels, bars and restaurants in our portfolio, we're focused on continual growth and are in it for the long haul. We are a family owned business with family values at our core, with a growing team and sites UK wide.

About the role...

We are seeking a friendly, personable, customer focussed Hotel Receptionist to join our team! For us, delivering consistent exceptional customer service and looking for opportunities to exceed customer expectations wherever possible, is what's most important.

You'll provide an outstanding welcome and farewell to our guests (You are the first and last person they are likely to see,) and an exceptional customer service throughout their stay with us at the hotel.

They'll also be some administrative duties which include: Telephone enquries, Reservations, Guest Arrial Reports, Preparing bills, taking payments, conduct end of shift / day banking.. Our shift pattern for Full Time work is based on 5 days from 7, Part time is Pro-Rata. This role will include weekends.

About You...

Personality is Key for this role.
Experience within Customer Service.
Experience as Hotel Receptionist is desirable but not essential.
Experience using a PMS system is desirable but not essential.

Holiday Inn Aberdeen West hotel provides modern, stylish accommodation that is just 2 minutes from Aberdeen city centre and 1 minutes from Aberdeen Airport.
We offer the very best in standards and facilities that you would only expect from a 4* hotel, guests can relax in any one of our 86 beautifully appointed bedrooms complete with a flat-screen TV and complimentary Wi-Fi access, and with Luigi's Restaurant, The Glentanar Lounge and Scot's Corner Pub.

Benefits:
Cairn Group Staff Discount Scheme
Retail and travel discounts
Recruit a friend Scheme
Induction and training programme
Star of the Month & Golden Ticket Award
Pension scheme
Cairn Academy' Training & Development Opportunities
Uniform
Cycle 2 work scheme*
IHG Staff Rate Scheme
IHG Friends & Family Rate
Free Use of Gym
(* Applies to positions above minimum wage)
Company Info
Cairn Hotel Group

Company Profile



Company Info

Cairn Hotel Group

Phone:
Web Site:

Receptionist - Westhill

col-narrow-left 

Job ID:

122316

Location:

Aberdeenshire 

Salary:

per year
col-narrow-right 

Job Views:

1

Employment Type:

Full time

Posted:

13/03/2019
col-wide 

Job Description:

Holiday Inn Aberdeen - West, Westhill

At Cairn Group we're ambitious. With a varied and extensive UK portfolio of hotels, bars and restaurants in our portfolio, we're focused on continual growth and are in it for the long haul. We are a family owned business with family values at our core, with a growing team and sites UK wide.

About the role...

We are seeking a friendly, personable, customer focussed Hotel Receptionist to join our team! For us, delivering consistent exceptional customer service and looking for opportunities to exceed customer expectations wherever possible, is what's most important.

You'll provide an outstanding welcome and farewell to our guests (You are the first and last person they are likely to see,) and an exceptional customer service throughout their stay with us at the hotel.

They'll also be some administrative duties which include: Telephone enquries, Reservations, Guest Arrial Reports, Preparing bills, taking payments, conduct end of shift / day banking.. Our shift pattern for Full Time work is based on 5 days from 7, Part time is Pro-Rata. This role will include weekends.

About You...

Personality is Key for this role.
Experience within Customer Service.
Experience as Hotel Receptionist is desirable but not essential.
Experience using a PMS system is desirable but not essential.

Holiday Inn Aberdeen West hotel provides modern, stylish accommodation that is just 2 minutes from Aberdeen city centre and 1 minutes from Aberdeen Airport.
We offer the very best in standards and facilities that you would only expect from a 4* hotel, guests can relax in any one of our 86 beautifully appointed bedrooms complete with a flat-screen TV and complimentary Wi-Fi access, and with Luigi's Restaurant, The Glentanar Lounge and Scot's Corner Pub.

Benefits:
Cairn Group Staff Discount Scheme
Retail and travel discounts
Recruit a friend Scheme
Induction and training programme
Star of the Month & Golden Ticket Award
Pension scheme
Cairn Academy' Training & Development Opportunities
Uniform
Cycle 2 work scheme*
IHG Staff Rate Scheme
IHG Friends & Family Rate
Free Use of Gym
(* Applies to positions above minimum wage)