We use cookies to make your experience of using our website better. To comply with the e-Privacy Directive we need to ask your consent to set these cookies.

Network Manager Job in

col-narrow-left 

Job ID:

135571

Location:

SE26 4RD, ENG 

Category:

IT Support

Salary:

21000 - 26000 Per Annum Opportunity for progression per hour
col-narrow-right 

Job Views:

5

PostCode:

SE26 4RD

Employment Type:

Full time

Posted:

25/03/2019
col-wide 

Job Description:

Job Title: Network Manager
Location: Sydenham
We are a UK based IT services company that provide end to end solutions to the education and charity sectors. For over 10 years we have supported 100's of customers by delivering solid, reliable and robust IT services that support teaching and learning across a wide range of technologies and specialisms. Services range from onsite support, cloud technology, software and hardware through to efficiency management, budget planning and educational consultancy. We always strive to become a trusted IT partner by listening to our clients specific needs and individual requirements then delivering the very best advice, best value and a tailored service built exclusively for them.
The successful candidate will have excellent IT knowledge in problem solving, client support, and excellent communication skills as you will interact with multiple stakeholders, properties and systems both locally and remotely, including support services, troubleshooting, and network management.

Network Manager - Benefits:
Sydenham
Salary - Band A, £21000 to £26000 per annum
Motivated and passionate Team

Network Manager - Systems:
Hyper-V
Windows Server 2016
Windows Server 2012
SCCM (System Center Configuration Manager)
WDS (Windows deployment services)
Active Directory
Data Protection Manager
Office 365
Azure
Active Directory

Primary Function:

  • To facilitate teaching, learning and administration in the host school through the management of 24/7 network services, ICT maintenance and monitoring activities, and timely technical advice, as detailed in the Service Level Agreement.


Accountability:

  • To the Client [School]: You will be the designated member of the Senior Leadership Team for the day-to-day provision of the services detailed in the Service Level Agreement.
  • To us: You are the school's allocated Consultant for the quality and cost effectiveness of services detailed in our Service Level Agreement.
  • Management of IT Support Technicians and IT Support Apprentices (If contracted)
  • Equipment: Directly accountable for such equipment, materials, hardware and software as are supplied by, and to, the company for the provision of network and maintenance services.


Main Duties:

  • To devise, publish, implement and monitor a schedule of daily and weekly routines, which detail the activities of the Network Technical staff and our ICT Teaching Assistants.
  • To manage the internal ICT Help Desk.
  • To act as a technical reference point for Senior leaders engaged in development projects, Departmental heads/subject leaders in pursuit of more effective administration and curriculum delivery, IT Support Technicians and IT Support Apprentices and our Helpdesk.
  • To devise and deliver a weekly Technical Report to the relevant Consultant, copied to Technical Director, summarising the network fault log and remedial activities, Internal Help Desk activity, Advice and support requests, Purchase activities and school/departmental budget status, Activities and requests for support which fall outside the Service Level Agreement and the time taken to resolve them. The report should conclude with recommendations, costed where appropriate, as to how service delivery could be improved, and remedial activity reduced.
  • To confer weekly with line managers and colleagues via the tele-conference Operations Meeting to determine actions based on the Technical Report.
  • To manage the school's ICT ordering and acquisition processes through providing advice to budget holders as to the most effective hardware/software solution, obtaining written budget holder sign-off for purchase, establishing "best price" sources for purchase, initiating and tracking purchases and maintaining an overview of departmental and school ICT budgets.
  • In cooperation with our Consultant/Technical Director play an active part in the selection of new Network Technicians, appraise the performance of IT Support Technicians and Apprentices using the company's performance appraisal scheme and devise and implement performance improvement measures and appropriate training activities for school based staff.
  • On a quarterly basis, to be appraised by line managers based on the performance of activities. The outcome of this process should be a report, proposed and agreed at the quarterly Appraisal Interview, which states the grade and notes particular areas of achievement, together with areas for improvement.
  • To undertake such training as identified by the appraisal process in order to enhance service to customers.
  • To ensure the timely provision of such Time Sheets/reports etc. as may be necessary for the effective management of the company.
  • To adhere strictly to the terms of the working day, as defined in the Contract of Employment, unless authorised by the Managing Director or HR Manager.
  • As a first line ambassador of the company, and guardian of its reputation, to ensure that appropriate business dress is worn to customers' sites and, at all times irrespective of the manner in which you are addressed, to conduct yourself in a manner which defuses difficult situations and will bear scrutiny by the Managing Director and/or senior managers in the customer's organisation.
  • To undertake such other duties as are mutually agreed, or as may reasonably be required by the company.

If this sounds like a role you feel you would perform in, and you are looking for an exciting, fresh challenge, then please apply today by sending your CV for screening and immediate interview.

Company Info
CV Locator


Phone:
Web Site:

Company Profile




Company Info

CV Locator

Phone:
Web Site:

Network Manager

col-narrow-left 

Job ID:

135571

Location:

SE26 4RD, ENG 

Category:

IT Support

Salary:

21000 - 26000 Per Annum Opportunity for progression per hour
col-narrow-right 

Job Views:

5

PostCode:

SE26 4RD

Employment Type:

Full time

Posted:

25/03/2019
col-wide 

Job Description:

Job Title: Network Manager
Location: Sydenham
We are a UK based IT services company that provide end to end solutions to the education and charity sectors. For over 10 years we have supported 100's of customers by delivering solid, reliable and robust IT services that support teaching and learning across a wide range of technologies and specialisms. Services range from onsite support, cloud technology, software and hardware through to efficiency management, budget planning and educational consultancy. We always strive to become a trusted IT partner by listening to our clients specific needs and individual requirements then delivering the very best advice, best value and a tailored service built exclusively for them.
The successful candidate will have excellent IT knowledge in problem solving, client support, and excellent communication skills as you will interact with multiple stakeholders, properties and systems both locally and remotely, including support services, troubleshooting, and network management.

Network Manager - Benefits:
Sydenham
Salary - Band A, £21000 to £26000 per annum
Motivated and passionate Team

Network Manager - Systems:
Hyper-V
Windows Server 2016
Windows Server 2012
SCCM (System Center Configuration Manager)
WDS (Windows deployment services)
Active Directory
Data Protection Manager
Office 365
Azure
Active Directory

Primary Function:

  • To facilitate teaching, learning and administration in the host school through the management of 24/7 network services, ICT maintenance and monitoring activities, and timely technical advice, as detailed in the Service Level Agreement.


Accountability:

  • To the Client [School]: You will be the designated member of the Senior Leadership Team for the day-to-day provision of the services detailed in the Service Level Agreement.
  • To us: You are the school's allocated Consultant for the quality and cost effectiveness of services detailed in our Service Level Agreement.
  • Management of IT Support Technicians and IT Support Apprentices (If contracted)
  • Equipment: Directly accountable for such equipment, materials, hardware and software as are supplied by, and to, the company for the provision of network and maintenance services.


Main Duties:

  • To devise, publish, implement and monitor a schedule of daily and weekly routines, which detail the activities of the Network Technical staff and our ICT Teaching Assistants.
  • To manage the internal ICT Help Desk.
  • To act as a technical reference point for Senior leaders engaged in development projects, Departmental heads/subject leaders in pursuit of more effective administration and curriculum delivery, IT Support Technicians and IT Support Apprentices and our Helpdesk.
  • To devise and deliver a weekly Technical Report to the relevant Consultant, copied to Technical Director, summarising the network fault log and remedial activities, Internal Help Desk activity, Advice and support requests, Purchase activities and school/departmental budget status, Activities and requests for support which fall outside the Service Level Agreement and the time taken to resolve them. The report should conclude with recommendations, costed where appropriate, as to how service delivery could be improved, and remedial activity reduced.
  • To confer weekly with line managers and colleagues via the tele-conference Operations Meeting to determine actions based on the Technical Report.
  • To manage the school's ICT ordering and acquisition processes through providing advice to budget holders as to the most effective hardware/software solution, obtaining written budget holder sign-off for purchase, establishing "best price" sources for purchase, initiating and tracking purchases and maintaining an overview of departmental and school ICT budgets.
  • In cooperation with our Consultant/Technical Director play an active part in the selection of new Network Technicians, appraise the performance of IT Support Technicians and Apprentices using the company's performance appraisal scheme and devise and implement performance improvement measures and appropriate training activities for school based staff.
  • On a quarterly basis, to be appraised by line managers based on the performance of activities. The outcome of this process should be a report, proposed and agreed at the quarterly Appraisal Interview, which states the grade and notes particular areas of achievement, together with areas for improvement.
  • To undertake such training as identified by the appraisal process in order to enhance service to customers.
  • To ensure the timely provision of such Time Sheets/reports etc. as may be necessary for the effective management of the company.
  • To adhere strictly to the terms of the working day, as defined in the Contract of Employment, unless authorised by the Managing Director or HR Manager.
  • As a first line ambassador of the company, and guardian of its reputation, to ensure that appropriate business dress is worn to customers' sites and, at all times irrespective of the manner in which you are addressed, to conduct yourself in a manner which defuses difficult situations and will bear scrutiny by the Managing Director and/or senior managers in the customer's organisation.
  • To undertake such other duties as are mutually agreed, or as may reasonably be required by the company.

If this sounds like a role you feel you would perform in, and you are looking for an exciting, fresh challenge, then please apply today by sending your CV for screening and immediate interview.