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Receptionist Job in

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Job ID:

190273

Location:

Buckinghamshire 

Salary:

£19,000.00 per year
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Job Views:

1

Employment Type:

Full time

Posted:

11/04/2019
col-wide 

Job Description:

Receptionist

Gerrards Cross

£18,000k

DRM Resourcing are working on behalf of a prestigious client in Gerrards Cross who are looking for a Receptionist to join them in their stunning 4* hotel.

Main duties of the Receptionist...

* To ensure that all outlet charges are correctly posted.

* Action all petty cash documents, ensure correct signatures and backup/receipts are attached according to laid down procedures.

* To identify and pass on any potential sales leads to the sales team.

* To ensure all allowances are signed and processed correctly.

* To be consistently aware of daily and future availability and to advise departments accordingly of any changes in sleeper/room count.

* To be fully conversant with the facilities, services and special promotions offered by the hotel and to pass this information on to the guest whenever the possibility arises in order to maximise hotel sales.

* To be fully conversant and able to operate the hotel's front office systems.

* To carry out all reception duties following procedures as outlined in the SOP manual.

* To be fully conversant on hotel room types and amenities in order to complete out of hours reservations.

* To provide a hospitable service to the standards laid down in the SOP manual.

* To ensure that all messages received for guests are passed on accurately and as quickly as possible following procedures outlined in the SOP manual

Requirements of the Receptionist...

* Providing a welcoming and friendly atmosphere for our guests & visitors, ensuring their stay with is us memorable

* Performing smooth check-in and check-out for guests ensuring that they are responded to promptly and professionally at all times

* Assisting with guest enquiries and resolving general complaints

* Ensuring all housekeeping & maintenance requests and issues are communicated between Reception and Housekeeping or Maintenance promptly & are satisfactorily resolved.

* Liaising with reservations to ensure guest requests are dealt with efficiently

* Taking room reservations out of office hours

* Working with your colleagues to ensure smooth service and high team morale

If this sounds like you, please get in touch with us today at DRM Resourcing!! We can't wait to hear from you
Company Info
DRM Resourcing

Company Profile



Company Info

DRM Resourcing

Phone:
Web Site:

Receptionist

col-narrow-left 

Job ID:

190273

Location:

Buckinghamshire 

Salary:

£19,000.00 per year
col-narrow-right 

Job Views:

1

Employment Type:

Full time

Posted:

11/04/2019
col-wide 

Job Description:

Receptionist

Gerrards Cross

£18,000k

DRM Resourcing are working on behalf of a prestigious client in Gerrards Cross who are looking for a Receptionist to join them in their stunning 4* hotel.

Main duties of the Receptionist...

* To ensure that all outlet charges are correctly posted.

* Action all petty cash documents, ensure correct signatures and backup/receipts are attached according to laid down procedures.

* To identify and pass on any potential sales leads to the sales team.

* To ensure all allowances are signed and processed correctly.

* To be consistently aware of daily and future availability and to advise departments accordingly of any changes in sleeper/room count.

* To be fully conversant with the facilities, services and special promotions offered by the hotel and to pass this information on to the guest whenever the possibility arises in order to maximise hotel sales.

* To be fully conversant and able to operate the hotel's front office systems.

* To carry out all reception duties following procedures as outlined in the SOP manual.

* To be fully conversant on hotel room types and amenities in order to complete out of hours reservations.

* To provide a hospitable service to the standards laid down in the SOP manual.

* To ensure that all messages received for guests are passed on accurately and as quickly as possible following procedures outlined in the SOP manual

Requirements of the Receptionist...

* Providing a welcoming and friendly atmosphere for our guests & visitors, ensuring their stay with is us memorable

* Performing smooth check-in and check-out for guests ensuring that they are responded to promptly and professionally at all times

* Assisting with guest enquiries and resolving general complaints

* Ensuring all housekeeping & maintenance requests and issues are communicated between Reception and Housekeeping or Maintenance promptly & are satisfactorily resolved.

* Liaising with reservations to ensure guest requests are dealt with efficiently

* Taking room reservations out of office hours

* Working with your colleagues to ensure smooth service and high team morale

If this sounds like you, please get in touch with us today at DRM Resourcing!! We can't wait to hear from you