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Receptionist

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Job ID:

40426

Location:

Cambridgeshire 

Salary:

£22,000.00 per year
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Job Views:

5

Posted:

15/05/2018
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Job Description:

Receptionist

I have a fantastic opportunity with a client for an receptionist/ mail administrator in Peterborough. This role is a permanent, Monday to Friday full time 42.5 hours per week.

Receptionist - Job Purpose

You will work as part of a team to provide reception duties.

Responsibilities and key tasks -

• Answering the switchboard in an efficient and professional manner, within a target of 5 rings

• Callers are to be announced when put through the relevant extension, with messages to be taken if the call cannot be taken at that time. All messages to have time, date, caller's name company, contact no and reason for call, if appropriate. Messages must be passed to the recipient promptly.

• Greeting visitors ensuring all names and details are logged and recorded in the visitor's book on reception and notifying the appropriate member of staff. All visitors must have appointments and be accompanied at all times.

• To organise any lunchtime and holiday cover.

• Assist with maintaining the House telephone extension list and ensuring all appropriate staff are provided with an up to date copy.

• To project a professional and positive image at all times to both internal and external customers.

• To ensure that security processes regarding the access of staff and visitors are adhered to.

• To assist with the distribution of incoming faxes, particularly those marked urgent, and notification to relevant person on receipt to reception.

• To keep a close view of the car park and advise members of staff or visitors if they have parked inappropriately.

• To process the Incoming and Outgoing Post

• To assist with meeting room bookings, ordering refreshments

• To provide back-up administration support as and when required.

• To log work requests from customers on to the Agility CAFM system, taking requests by phone, email or in person.

• To escalate emergency work requests by phone.

• To provide feed-back on work requests to customers.

• To provide monthly reports from the Agility CAFM system

• To operate a clear desk policy and be responsible for general tidiness and housekeeping within the Reception area.

• To carry out as requested any other office duties, which are normal custom and practice.

• Proven ability to provide a high standard of support in Administrative principles, including the ability to implement systems and processes and to pro-actively resolve problems

• Demonstrated ability to contribute as a member of a team to achieve positive outcomes and provide quality service to customers

• Demonstrated organisational and time management skills, including the ability to manage competing priorities, monitor and co-ordinate a range of prescribed processes, to achieve tight deadlines and desired outcomes with due regard to accuracy

• Knowledge of Workplace Health and Safety (WH&S) practices and policies.

Receptionist - Key skills:

You will need to have a background in customer service and a strong proven receptionist with knowledge of financial and accounting principles. You must be available to start immediately.

Does this sound like an ideal job for you?

If the answer is YES please contact Sabrina Hayes on
Company Info
Pertemps Reading Commercial DDT

Company Profile



Company Info

Pertemps Reading Commercial DDT

Phone:
Web Site:

Receptionist

col-narrow-left 

Job ID:

40426

Location:

Cambridgeshire 

Salary:

£22,000.00 per year
col-narrow-right 

Job Views:

5

Posted:

15/05/2018
col-wide 

Job Description:

Receptionist

I have a fantastic opportunity with a client for an receptionist/ mail administrator in Peterborough. This role is a permanent, Monday to Friday full time 42.5 hours per week.

Receptionist - Job Purpose

You will work as part of a team to provide reception duties.

Responsibilities and key tasks -

• Answering the switchboard in an efficient and professional manner, within a target of 5 rings

• Callers are to be announced when put through the relevant extension, with messages to be taken if the call cannot be taken at that time. All messages to have time, date, caller's name company, contact no and reason for call, if appropriate. Messages must be passed to the recipient promptly.

• Greeting visitors ensuring all names and details are logged and recorded in the visitor's book on reception and notifying the appropriate member of staff. All visitors must have appointments and be accompanied at all times.

• To organise any lunchtime and holiday cover.

• Assist with maintaining the House telephone extension list and ensuring all appropriate staff are provided with an up to date copy.

• To project a professional and positive image at all times to both internal and external customers.

• To ensure that security processes regarding the access of staff and visitors are adhered to.

• To assist with the distribution of incoming faxes, particularly those marked urgent, and notification to relevant person on receipt to reception.

• To keep a close view of the car park and advise members of staff or visitors if they have parked inappropriately.

• To process the Incoming and Outgoing Post

• To assist with meeting room bookings, ordering refreshments

• To provide back-up administration support as and when required.

• To log work requests from customers on to the Agility CAFM system, taking requests by phone, email or in person.

• To escalate emergency work requests by phone.

• To provide feed-back on work requests to customers.

• To provide monthly reports from the Agility CAFM system

• To operate a clear desk policy and be responsible for general tidiness and housekeeping within the Reception area.

• To carry out as requested any other office duties, which are normal custom and practice.

• Proven ability to provide a high standard of support in Administrative principles, including the ability to implement systems and processes and to pro-actively resolve problems

• Demonstrated ability to contribute as a member of a team to achieve positive outcomes and provide quality service to customers

• Demonstrated organisational and time management skills, including the ability to manage competing priorities, monitor and co-ordinate a range of prescribed processes, to achieve tight deadlines and desired outcomes with due regard to accuracy

• Knowledge of Workplace Health and Safety (WH&S) practices and policies.

Receptionist - Key skills:

You will need to have a background in customer service and a strong proven receptionist with knowledge of financial and accounting principles. You must be available to start immediately.

Does this sound like an ideal job for you?

If the answer is YES please contact Sabrina Hayes on