We use cookies to make your experience of using our website better. To comply with the e-Privacy Directive we need to ask your consent to set these cookies.

Retail Facilities Manager

col-narrow-left 

Job ID:

42449

Location:

South East 

Salary:

per year
col-narrow-right 

Job Views:

5

Employment Type:

Full time

Posted:

13/06/2018
col-wide 

Job Description:

We are working with a leading retail business that owns and manages a national portfolio of Shopping Centres and retail venues. The business is looking to hire a Guest Services Manager to oversee the running of facilities across the portfolio and to ensure that services are running smoothly in all Centres to maximise customer satisfaction and increase the number of visitors to the schemes.

We are looking for an experienced facilities professional who has worked in the retail arena and understands the challenges faced in overseeing services in high foot-fall properties.

Where:

The portfolio is predominantly based in the South East but with outliers further afield that may require travel to such as in the North West.

What:

* This position is to ensure that the Guest & Customer Experience is delivered across the portfolio by providing a first-class standard of facilities throughout their sites.
* Managing the contracts and overseeing the managing agent and service providers who will oversee the day to day running of the sites.
* Providing support to the Centre teams to resolve any FM issues that may impact the guest and customer experience in the Centres.
* Responsible for carrying out monthly site visits and inspections to ensure the sites are running smoothly.
* Engage with service partners on a monthly basis across security, cleaning and maintenance to ensure operational standards are met across the Centres.
* To coach the onsite personnel to ensure they deliver the correct guest and customer journey.

Who:

* We are looking for an experienced facilities professional who has ideally worked in the retail arena.
* You should have a strong understanding of hard services and have experience overseeing teams of soft service contractors.
* You must have a strong understanding of Health & Safety and should have either an IOSH or a NEBOSH.
* To be considered for this role you should have a positive and enthusiastic personality and be motivated to exceed expectations.

Why:

* This is an opportunity to work for a reputable client-side business that owns and manages their own portfolio of Shopping Centres.
* Excellent business that offers career progression for their employees.
* Competitive salary and package.

How:

If you are interested in this opportunity, please send your CV to Michael O'Brien at or call Michael on (Apply online only)
Company Info
Anonymous

Company Profile



Company Info


Anonymous

Phone:
Web Site:

Retail Facilities Manager

col-narrow-left 

Job ID:

42449

Location:

South East 

Salary:

per year
col-narrow-right 

Job Views:

5

Employment Type:

Full time

Posted:

13/06/2018
col-wide 

Job Description:

We are working with a leading retail business that owns and manages a national portfolio of Shopping Centres and retail venues. The business is looking to hire a Guest Services Manager to oversee the running of facilities across the portfolio and to ensure that services are running smoothly in all Centres to maximise customer satisfaction and increase the number of visitors to the schemes.

We are looking for an experienced facilities professional who has worked in the retail arena and understands the challenges faced in overseeing services in high foot-fall properties.

Where:

The portfolio is predominantly based in the South East but with outliers further afield that may require travel to such as in the North West.

What:

* This position is to ensure that the Guest & Customer Experience is delivered across the portfolio by providing a first-class standard of facilities throughout their sites.
* Managing the contracts and overseeing the managing agent and service providers who will oversee the day to day running of the sites.
* Providing support to the Centre teams to resolve any FM issues that may impact the guest and customer experience in the Centres.
* Responsible for carrying out monthly site visits and inspections to ensure the sites are running smoothly.
* Engage with service partners on a monthly basis across security, cleaning and maintenance to ensure operational standards are met across the Centres.
* To coach the onsite personnel to ensure they deliver the correct guest and customer journey.

Who:

* We are looking for an experienced facilities professional who has ideally worked in the retail arena.
* You should have a strong understanding of hard services and have experience overseeing teams of soft service contractors.
* You must have a strong understanding of Health & Safety and should have either an IOSH or a NEBOSH.
* To be considered for this role you should have a positive and enthusiastic personality and be motivated to exceed expectations.

Why:

* This is an opportunity to work for a reputable client-side business that owns and manages their own portfolio of Shopping Centres.
* Excellent business that offers career progression for their employees.
* Competitive salary and package.

How:

If you are interested in this opportunity, please send your CV to Michael O'Brien at or call Michael on (Apply online only)