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ReceptionistNew

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Job ID:

44736

Location:

London 

Salary:

£10.00 per year
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Job Views:

5

Posted:

12/07/2018
col-wide 

Job Description:

Our client is a business centre based in central London and is now looking for a dynamic individual to work on reception and also service meeting rooms, this role would suit someone who likes to be kept busy, has fantastic customer service good telephone skills and the ability to keep calm under pressure. If this sounds like you then please apply.

Duties are as follows;

1. Opening and closing up of the centre

2. Reception Service

The reception service will be provided and managed to ensure it meets the business needs of the clients. All services should be carried out in a courteous and timely manner.

The range of services that are provided through reception are detailed below:

  • Reception and security:
  • Meet and greet clients as they entered and leave the build

  • Notify clients of visitor arrival

  • Issue permanent and temporary and visitor access passes

  • CCTV management

  • Security equipment operation

  • Key issue and control

  • Conference and Meeting Rooms:
  • Manage booking and enter into Centre charge

  • Manage set-up of rooms and provision of materials

  • Manage request for audio-visual equipment

  • Manage request for catering and refreshments

  • Help Desk
  • Receive, co-ordinate and monitor all requests for services and assistance

  • Provide up to date progress of request

  • Record the outcome and response times to request

  • Switchboard Service
    • Switchboard operation to receive and transfer all incoming calls
    • Assist resident staff with general telephone enquires
  • Postal Services
  • Receive, sort and distribute incoming client mail to the post boxes

  • Sort out and post client outgoing mail - needs to be delivered by the client to reception before 4.30p.m

  • Record all post into Centre charge

  • Courier Services

  • Arrange collection of small packages and items of urgent mail for clients

  • Record all items into Centre charge

  • Receive incoming courier deliveries for clients

  • Record and faxes send out by the client and enter into Centre charge

  • Taxi booking service
  • Manage booking of taxi/minicabs to collect clients and or visitors

    3. General Housekeeping - this includes bi hourly floor checks making sure all floors are maintained to a high level of cleanliness - All kitchen and toilets are clean and tidy and fully stocked.

    4. Client Services:

  • Client move in and move out

  • Preparation and maintenance of client files

  • Client retention

  • Client care - building and maintaining client relationships

  • Dealing with all client enquires and taking action

  • Secretarial and administrative duties as and when required

  • Management and maintenance of showrooms and standard room set up

    5. General Admin work - this includes general files, tying, collecting invoices, delivery notes and purchase orders. Ensure welcome books are prepared and up to date.

    6. Stock control and maintenance:

  • Maintaining coffee and water suppliers and ordering where necessary

  • Furniture audits

    7. Marketing/Sales

  • Assisting with sales enquires where possible and passing back information to the sales team

  • Assist in viewing by presenting switchboard counsel to potential clients

  • Assist in sales packs

    8. Attending daily, fortnightly and monthly team meetings - some of these may be held outside of normal office hours

    9. Health & Safety - To ensure that the company's Health & Safety Policies and Procedures are adhered to and ensure that they are followed in line with the employees responsibilities

    This role may vary according to client and company needs

Company Info
Edward Selden Recruitment Consultants

Company Profile



Company Info


Edward Selden Recruitment Consultants

Phone:
Web Site:

Receptionist

col-narrow-left 

Job ID:

44736

Location:

London 

Salary:

£10.00 per year
col-narrow-right 

Job Views:

5

Posted:

12/07/2018
col-wide 

Job Description:

Our client is a business centre based in central London and is now looking for a dynamic individual to work on reception and also service meeting rooms, this role would suit someone who likes to be kept busy, has fantastic customer service good telephone skills and the ability to keep calm under pressure. If this sounds like you then please apply.

Duties are as follows;

1. Opening and closing up of the centre

2. Reception Service

The reception service will be provided and managed to ensure it meets the business needs of the clients. All services should be carried out in a courteous and timely manner.

The range of services that are provided through reception are detailed below:

  • Reception and security:
  • Meet and greet clients as they entered and leave the build

  • Notify clients of visitor arrival

  • Issue permanent and temporary and visitor access passes

  • CCTV management

  • Security equipment operation

  • Key issue and control

  • Conference and Meeting Rooms:
  • Manage booking and enter into Centre charge

  • Manage set-up of rooms and provision of materials

  • Manage request for audio-visual equipment

  • Manage request for catering and refreshments

  • Help Desk
  • Receive, co-ordinate and monitor all requests for services and assistance

  • Provide up to date progress of request

  • Record the outcome and response times to request

  • Switchboard Service
    • Switchboard operation to receive and transfer all incoming calls
    • Assist resident staff with general telephone enquires
  • Postal Services
  • Receive, sort and distribute incoming client mail to the post boxes

  • Sort out and post client outgoing mail - needs to be delivered by the client to reception before 4.30p.m

  • Record all post into Centre charge

  • Courier Services

  • Arrange collection of small packages and items of urgent mail for clients

  • Record all items into Centre charge

  • Receive incoming courier deliveries for clients

  • Record and faxes send out by the client and enter into Centre charge

  • Taxi booking service
  • Manage booking of taxi/minicabs to collect clients and or visitors

    3. General Housekeeping - this includes bi hourly floor checks making sure all floors are maintained to a high level of cleanliness - All kitchen and toilets are clean and tidy and fully stocked.

    4. Client Services:

  • Client move in and move out

  • Preparation and maintenance of client files

  • Client retention

  • Client care - building and maintaining client relationships

  • Dealing with all client enquires and taking action

  • Secretarial and administrative duties as and when required

  • Management and maintenance of showrooms and standard room set up

    5. General Admin work - this includes general files, tying, collecting invoices, delivery notes and purchase orders. Ensure welcome books are prepared and up to date.

    6. Stock control and maintenance:

  • Maintaining coffee and water suppliers and ordering where necessary

  • Furniture audits

    7. Marketing/Sales

  • Assisting with sales enquires where possible and passing back information to the sales team

  • Assist in viewing by presenting switchboard counsel to potential clients

  • Assist in sales packs

    8. Attending daily, fortnightly and monthly team meetings - some of these may be held outside of normal office hours

    9. Health & Safety - To ensure that the company's Health & Safety Policies and Procedures are adhered to and ensure that they are followed in line with the employees responsibilities

    This role may vary according to client and company needs