We use cookies to make your experience of using our website better. To comply with the e-Privacy Directive we need to ask your consent to set these cookies.

Hotel Receptionist (Day & Night) for Boutique London Hotel - Haringey/New

col-narrow-left 

Job ID:

44751

Location:

London 

Salary:

£22,000.00 per year
col-narrow-right 

Job Views:

5

Posted:

12/07/2018
col-wide 

Job Description:

Hotel Receptionist (Day & Night) for Boutique London Hotel - Haringey/ Finsbury Park

*** Working for a Boutique Hotel ***

** Working with an outstanding team and Director **

*** Excellent prospects for the right candidate ***

United Lodge Hotel and Apartments

We are a boutique hotel based in North London, with a very high rating on Booking.com. We have an exciting opportunity for a Hotel Receptionist to join us.

Role & Responsibilities:

As Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out. A Receptionist contributes to the first impressions of all Guests and, therefore, must perform the following tasks to the highest standards:

  • Meet/ greet guests
  • Checking in and out guests
  • Answering any quest queries as quickly as possible and updating guests on progress.
  • Ensure an efficient reception experience for guests
  • Demonstrate a high level of customer service at all times
  • Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
  • Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
  • Take payments on check in/ check out
    Comply with hotel security, fire regulations and all health and safety legislation
  • Updating information on excel and hotel software
  • Follow company brand standards
  • Carrying out regular floor checks
  • Oversee cleaners and ensure all areas are being cleaned to the required standard
  • To support management with any relevant administrative tasks as required
  • To enforce and comply with all company policies and procedures which are fundamental in maintaining effective performance, communication and good business reputation.
  • Opportunity for training and development


Essential Requirements:

  • Previous experience in a customer-focused industry (hotel preferably)
  • Positive attitude and good communication skills
  • Commitment to delivering a high level of customer service
  • Ability to work on your own and as part of a team
  • Competent level of IT proficiency

The role comes with high prospects, with the potential to become assistant hotel manager within 12 months, once proven.

Live in is also possible with this role.

We look forward to receiving your applications.



Candidates with experience of: Hotel Receptionist, Hotel Assistant, Hotel Secretary, Hotel Manager, Hotel Assistant Manager, Hotel Reservations Agent, Hotel Reservations Assistant, Hotel Night Manager, Hotel Night Porter, will be considered for this role.

Company Info
Stone Lodge Group

Company Profile



Company Info


Stone Lodge Group

Phone:
Web Site:

Hotel Receptionist (Day & Night) for Boutique London Hotel - Haringey/

col-narrow-left 

Job ID:

44751

Location:

London 

Salary:

£22,000.00 per year
col-narrow-right 

Job Views:

5

Posted:

12/07/2018
col-wide 

Job Description:

Hotel Receptionist (Day & Night) for Boutique London Hotel - Haringey/ Finsbury Park

*** Working for a Boutique Hotel ***

** Working with an outstanding team and Director **

*** Excellent prospects for the right candidate ***

United Lodge Hotel and Apartments

We are a boutique hotel based in North London, with a very high rating on Booking.com. We have an exciting opportunity for a Hotel Receptionist to join us.

Role & Responsibilities:

As Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out. A Receptionist contributes to the first impressions of all Guests and, therefore, must perform the following tasks to the highest standards:

  • Meet/ greet guests
  • Checking in and out guests
  • Answering any quest queries as quickly as possible and updating guests on progress.
  • Ensure an efficient reception experience for guests
  • Demonstrate a high level of customer service at all times
  • Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
  • Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
  • Take payments on check in/ check out
    Comply with hotel security, fire regulations and all health and safety legislation
  • Updating information on excel and hotel software
  • Follow company brand standards
  • Carrying out regular floor checks
  • Oversee cleaners and ensure all areas are being cleaned to the required standard
  • To support management with any relevant administrative tasks as required
  • To enforce and comply with all company policies and procedures which are fundamental in maintaining effective performance, communication and good business reputation.
  • Opportunity for training and development


Essential Requirements:

  • Previous experience in a customer-focused industry (hotel preferably)
  • Positive attitude and good communication skills
  • Commitment to delivering a high level of customer service
  • Ability to work on your own and as part of a team
  • Competent level of IT proficiency

The role comes with high prospects, with the potential to become assistant hotel manager within 12 months, once proven.

Live in is also possible with this role.

We look forward to receiving your applications.



Candidates with experience of: Hotel Receptionist, Hotel Assistant, Hotel Secretary, Hotel Manager, Hotel Assistant Manager, Hotel Reservations Agent, Hotel Reservations Assistant, Hotel Night Manager, Hotel Night Porter, will be considered for this role.