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Receptionist

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Job ID:

46257

Location:

Middlesex 

Salary:

per year
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Job Views:

10

Posted:

01/08/2018
col-wide 

Job Description:

This is an excellent opportunity for someone looking to join a fast-paced and exciting organisation with a real chance to grow and develop into other roles (such as Sales; HR; Projects; Operations; Finance). We value ambition and would support the growth of this position internally, along with training that may be required.

With an ear to the ground and an awareness of everything that's going in at Academia, our Receptionist will know what important meetings are taking place as well as managing the general office space and organising travel arrangements for staff. You'll also often be the first person that employees and potential clients see, so you're always representing us. Reporting to HR, your daily tasks will include:

• Meeting and greeting clients; directing them to the appropriate meeting room. You'll also need to notify the staff member of their guest's arrival. Offer tea or coffee and generally ensure that our guests are welcomed and well looked after.

• Booking meetings for the Directors. This includes travel arrangements if needed. There will also be the requirement to assist HR with arranging interviews.

• General assistance to the Directors for administrative duties such as arranging for contracts to be signed and mailed; meeting follow ups and actions; etc. There may be the possibility of minuting meetings if required.

• Answering, screening and forwarding phone calls; this includes answering general queries where possible.

• Sorting and distributing post

. Arranging and collecting lunches for staff meetings

• Maintains security by following ISO procedures; monitoring logbook; issuing visitor badges and parking permits. This will include managing the visitor parking bays.

• Maintains safe and clean reception area by complying with procedures, rules, and regulations.

• Contributes to team effort by jumping in as needed, for example eCommerce price uploads.

• Office management: you'll be responsible for ensuring that the office is clean; stationery and grocery orders are placed correctly (and to budget) as well as general administrative duties for office management and facilities as required.

• Travel bookings for all staff as needed (and approved by a Director).

Skills and Qualifications:

• Outstanding telephone manner as well as all-round verbal and written communication.

• Microsoft Office efficient (i.e. fully computer literate) with the ability to pick up new systems quickly.

• Proven ability to listen; identify the need; and act appropriately.

• Real attention to the customer experience and able to demonstrate this.

• Friendly and willing to help.

• Excellent attention to detail and ability to organise.

• Enjoys working on multiple tasks in a dynamic environment; often under some pressure.

This is a desk-based role as the reception area needs to be manned at all times (apart from standard breaks where cover will be provided).

Your hours of work will be: Monday - Thursday: 08h30-17h30 Friday: 08h30-17h00

Company Info
Academia

Company Profile



Company Info


Academia

Phone:
Web Site:

Receptionist

col-narrow-left 

Job ID:

46257

Location:

Middlesex 

Salary:

per year
col-narrow-right 

Job Views:

10

Posted:

01/08/2018
col-wide 

Job Description:

This is an excellent opportunity for someone looking to join a fast-paced and exciting organisation with a real chance to grow and develop into other roles (such as Sales; HR; Projects; Operations; Finance). We value ambition and would support the growth of this position internally, along with training that may be required.

With an ear to the ground and an awareness of everything that's going in at Academia, our Receptionist will know what important meetings are taking place as well as managing the general office space and organising travel arrangements for staff. You'll also often be the first person that employees and potential clients see, so you're always representing us. Reporting to HR, your daily tasks will include:

• Meeting and greeting clients; directing them to the appropriate meeting room. You'll also need to notify the staff member of their guest's arrival. Offer tea or coffee and generally ensure that our guests are welcomed and well looked after.

• Booking meetings for the Directors. This includes travel arrangements if needed. There will also be the requirement to assist HR with arranging interviews.

• General assistance to the Directors for administrative duties such as arranging for contracts to be signed and mailed; meeting follow ups and actions; etc. There may be the possibility of minuting meetings if required.

• Answering, screening and forwarding phone calls; this includes answering general queries where possible.

• Sorting and distributing post

. Arranging and collecting lunches for staff meetings

• Maintains security by following ISO procedures; monitoring logbook; issuing visitor badges and parking permits. This will include managing the visitor parking bays.

• Maintains safe and clean reception area by complying with procedures, rules, and regulations.

• Contributes to team effort by jumping in as needed, for example eCommerce price uploads.

• Office management: you'll be responsible for ensuring that the office is clean; stationery and grocery orders are placed correctly (and to budget) as well as general administrative duties for office management and facilities as required.

• Travel bookings for all staff as needed (and approved by a Director).

Skills and Qualifications:

• Outstanding telephone manner as well as all-round verbal and written communication.

• Microsoft Office efficient (i.e. fully computer literate) with the ability to pick up new systems quickly.

• Proven ability to listen; identify the need; and act appropriately.

• Real attention to the customer experience and able to demonstrate this.

• Friendly and willing to help.

• Excellent attention to detail and ability to organise.

• Enjoys working on multiple tasks in a dynamic environment; often under some pressure.

This is a desk-based role as the reception area needs to be manned at all times (apart from standard breaks where cover will be provided).

Your hours of work will be: Monday - Thursday: 08h30-17h30 Friday: 08h30-17h00