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Retail Senior Operations Manager

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Job ID:

49847

Location:

Birmingham 

Salary:

per year
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Job Views:

57

Posted:

19/09/2018
col-wide 

Job Description:

Job Introduction

Selfridges Birmingham leads the way in providing an extraordinary customer experience through both world class service and an exceptional product offer. You'll need a reputation built on exceptional leadership ability and impeccable service standards, and you'll use these skills to ensure that the store stays at the forefront of Selfridges' success.

Role Responsibility

As the Senior Operations Manager you will be responsible for all aspects of Back of House operations including Security, Facilities, Loading Bay, Cash Office and Stock Functions. Ensure that there is collaboration between Divisions and capitalise on opportunities to take the business forward. This would involve working with regional partners to plan strategy and business cost management plans. Responsible for Project planning in store and supporting Sales Managers with their Divisional planning - being the expert in delivering a slick project plan and demonstrate tenacity. Reviewing and measuring risk throughout all activity and advising the GM where there are opportunities to improve efficiencies.

Work collaboratively with the Senior Sales manager to ensure the effective day to day running of the store operation, whilst working with the GM on the strategic planning of the long term store vision.

This role reports directly into the General Manager with two Sales Managers reporting into them.

The Ideal Candidate

The Ideal Candidate

  • Advanced project management skills
  • Can deputise in the absence of the General Manager
  • Experience in sizeable projects in retail.
  • Strong influencing and negotiation skills
  • Ability to manage and motivate teams
  • Ability to influence and communicate at all levels and areas of the business with external parties
  • Develop inspirational leaders
  • Experience in working collaboratively
  • Strong skills in managing Profit & Loss & cost management
Your Career At Selfridges

With our Vision, to be the destination for the most extraordinary customer experience, innovative and iconic ways to make this a reality are never too far away. Team members across our business strive to keep our Vision a reality through the values we live day to day and the stories we make, tell and share.

Whether you're looking for day-to-day insights into what it's like to work here, information on our different departments and the opportunities within them or what we are doing as a business, we have a number of channels you keep up with it all!

Keep up to day with Selfridges career opportunities…

Company Info
Selfridges & Co

Company Profile



Company Info


Selfridges & Co

Phone:
Web Site:

Retail Senior Operations Manager

col-narrow-left 

Job ID:

49847

Location:

Birmingham 

Salary:

per year
col-narrow-right 

Job Views:

57

Posted:

19/09/2018
col-wide 

Job Description:

Job Introduction

Selfridges Birmingham leads the way in providing an extraordinary customer experience through both world class service and an exceptional product offer. You'll need a reputation built on exceptional leadership ability and impeccable service standards, and you'll use these skills to ensure that the store stays at the forefront of Selfridges' success.

Role Responsibility

As the Senior Operations Manager you will be responsible for all aspects of Back of House operations including Security, Facilities, Loading Bay, Cash Office and Stock Functions. Ensure that there is collaboration between Divisions and capitalise on opportunities to take the business forward. This would involve working with regional partners to plan strategy and business cost management plans. Responsible for Project planning in store and supporting Sales Managers with their Divisional planning - being the expert in delivering a slick project plan and demonstrate tenacity. Reviewing and measuring risk throughout all activity and advising the GM where there are opportunities to improve efficiencies.

Work collaboratively with the Senior Sales manager to ensure the effective day to day running of the store operation, whilst working with the GM on the strategic planning of the long term store vision.

This role reports directly into the General Manager with two Sales Managers reporting into them.

The Ideal Candidate

The Ideal Candidate

  • Advanced project management skills
  • Can deputise in the absence of the General Manager
  • Experience in sizeable projects in retail.
  • Strong influencing and negotiation skills
  • Ability to manage and motivate teams
  • Ability to influence and communicate at all levels and areas of the business with external parties
  • Develop inspirational leaders
  • Experience in working collaboratively
  • Strong skills in managing Profit & Loss & cost management
Your Career At Selfridges

With our Vision, to be the destination for the most extraordinary customer experience, innovative and iconic ways to make this a reality are never too far away. Team members across our business strive to keep our Vision a reality through the values we live day to day and the stories we make, tell and share.

Whether you're looking for day-to-day insights into what it's like to work here, information on our different departments and the opportunities within them or what we are doing as a business, we have a number of channels you keep up with it all!

Keep up to day with Selfridges career opportunities…