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Receptionist

col-narrow-left 

Job ID:

50641

Location:

London 

Salary:

per year
col-narrow-right 

Job Views:

27

Employment Type:

Full time

Posted:

09/10/2018
col-wide 

Job Description:

Job Description

Receptionist

My client are on the hunt for 2 x Corporate Front of House Receptionists for their Centres in the West End of London. Monday - Friday - Office Hours.

Key Responsibilities

Reception

  • Reception service to be provided and managed to ensure it meets the business needs of the clients
  • Maintaining reception area to look and run professionally at all times
  • Opening and closing reception
  • Meet and Greet all visitors with welcoming and professional manners
  • Making sure all visitors are correctly registered at the point of entry and exit
  • Offer consistent and welcoming telephone answering service to all callers
  • Ensure good standards of practice in relation to Health and Safety
  • Issue permanent and temporary visitor access passes
  • CCTV management
  • Key issue and control
  • Be aware constantly of the potential security threat

Conference and Meeting Rooms:

  • Manage bookings from internal and external clients
  • Manage set-up of rooms and provision of materials
  • Manage request for audio-visual equipment
  • Manage request for catering and refreshments
  • Manage MR accounts, issuing and sending invoices, chasing for payments
  • Maximise revenue from selling as well as upselling services

Postal and Courier Services

  • Ensure that all post received is sorted into the client mail post boxes
  • Ensure that all post in relation to outgoing is franked and stamped and ready for collection
  • Ensure the accuracy and correct recording of all clients deliveries
  • Booking couriers/transport for clients and managing courier accounts and invoices

General Housekeeping

  • Ensure checks to all floors, kitchens and toilets are conducted to maintain a high level of cleanliness and communicate with the cleaners
  • Morning and afternoon kitchen checks and restocking teas and coffees

Client Services

  • Involvement in client move in and move out procedures
  • Preparation and maintenance of client files
  • Client retention through the company customer care policies
  • Develop and maintain good and professional relationship with all clients
  • Dealing with all client enquires and taking action in a timely fashion
  • Secretarial and administrative duties as and when required
  • Management and maintenance of showrooms and standard room set up
  • Ensure the service promise is delivered constantly
  • Respond promptly to service failures identified by clients or users
  • Be proactive in identifying potential causes of complaint and adverse comments
  • Ensure to give client a update on ongoing query or issue

General Administration and Activities

  • Including general filing, word processing, delivery notes and purchase orders and any other administration required for the role
  • Ensure welcome books are prepared and up to date.
  • Ensure coffee, stationery, water and any other resources are available for the day to day running of the centre
  • Involvement in various business and centre audits
  • Report all maintenance failings to the onsite handymen
  • Ordering stationary and coffee supplies for the building
  • Keeping records of any orders and up to date price lists
  • Creating/updating spreadsheets on all clients information to ensure everything is organised

Sales and Marketing

  • Assisting with sales enquires and viewings
  • Ensure full hand over of information to the sales team
  • Upselling services to clients and Virtual Offices
  • Be aware of availabilities
  • Updating social media

Billing

  • Allocating all incoming payments form clients
  • Posting service charges onto clients account
  • Sending out invoices and reminders to all clients
  • Preparing monthly billing

IT support

  • Includes setting up client connectivity and telephone systems and provide support where necessary
  • Troubleshooting and resolving any issues reported

If you feel you are suited to the above position and have the relevant experience then please get in touch!

LON123

Company Info
Daniel Owen Ltd

Company Profile



Company Info

Daniel Owen Ltd

Phone:
Web Site:

Receptionist

col-narrow-left 

Job ID:

50641

Location:

London 

Salary:

per year
col-narrow-right 

Job Views:

27

Employment Type:

Full time

Posted:

09/10/2018
col-wide 

Job Description:

Job Description

Receptionist

My client are on the hunt for 2 x Corporate Front of House Receptionists for their Centres in the West End of London. Monday - Friday - Office Hours.

Key Responsibilities

Reception

  • Reception service to be provided and managed to ensure it meets the business needs of the clients
  • Maintaining reception area to look and run professionally at all times
  • Opening and closing reception
  • Meet and Greet all visitors with welcoming and professional manners
  • Making sure all visitors are correctly registered at the point of entry and exit
  • Offer consistent and welcoming telephone answering service to all callers
  • Ensure good standards of practice in relation to Health and Safety
  • Issue permanent and temporary visitor access passes
  • CCTV management
  • Key issue and control
  • Be aware constantly of the potential security threat

Conference and Meeting Rooms:

  • Manage bookings from internal and external clients
  • Manage set-up of rooms and provision of materials
  • Manage request for audio-visual equipment
  • Manage request for catering and refreshments
  • Manage MR accounts, issuing and sending invoices, chasing for payments
  • Maximise revenue from selling as well as upselling services

Postal and Courier Services

  • Ensure that all post received is sorted into the client mail post boxes
  • Ensure that all post in relation to outgoing is franked and stamped and ready for collection
  • Ensure the accuracy and correct recording of all clients deliveries
  • Booking couriers/transport for clients and managing courier accounts and invoices

General Housekeeping

  • Ensure checks to all floors, kitchens and toilets are conducted to maintain a high level of cleanliness and communicate with the cleaners
  • Morning and afternoon kitchen checks and restocking teas and coffees

Client Services

  • Involvement in client move in and move out procedures
  • Preparation and maintenance of client files
  • Client retention through the company customer care policies
  • Develop and maintain good and professional relationship with all clients
  • Dealing with all client enquires and taking action in a timely fashion
  • Secretarial and administrative duties as and when required
  • Management and maintenance of showrooms and standard room set up
  • Ensure the service promise is delivered constantly
  • Respond promptly to service failures identified by clients or users
  • Be proactive in identifying potential causes of complaint and adverse comments
  • Ensure to give client a update on ongoing query or issue

General Administration and Activities

  • Including general filing, word processing, delivery notes and purchase orders and any other administration required for the role
  • Ensure welcome books are prepared and up to date.
  • Ensure coffee, stationery, water and any other resources are available for the day to day running of the centre
  • Involvement in various business and centre audits
  • Report all maintenance failings to the onsite handymen
  • Ordering stationary and coffee supplies for the building
  • Keeping records of any orders and up to date price lists
  • Creating/updating spreadsheets on all clients information to ensure everything is organised

Sales and Marketing

  • Assisting with sales enquires and viewings
  • Ensure full hand over of information to the sales team
  • Upselling services to clients and Virtual Offices
  • Be aware of availabilities
  • Updating social media

Billing

  • Allocating all incoming payments form clients
  • Posting service charges onto clients account
  • Sending out invoices and reminders to all clients
  • Preparing monthly billing

IT support

  • Includes setting up client connectivity and telephone systems and provide support where necessary
  • Troubleshooting and resolving any issues reported

If you feel you are suited to the above position and have the relevant experience then please get in touch!

LON123