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Receptionist Front of House

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Job ID:

53391

Location:

Northamptonshire 

Salary:

£16,269.00 per year
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Job Views:

12

Posted:

30/11/2018
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Job Description:

As the Receptionist you will work alongside the Front of House Manager, to provide friendly and efficient customer service and administrative support at all times within a busy office based environment with full responsibility for the Reception Front desk.

Under discretion of the Front of House Manager, promote the sales of all products. This will include the sending out of marketing material as well as following up customer leads.

In conjunction with the Front of House Manager, manage the booking system.

To respond to all customers enquiries effectively and efficiently, redirecting enquiries to other departments as appropriate and actively promoting customer care at all times.

Maintaining and developing relationships with new and existing clients. Responding to customer facing, email and phone bookings and direction enquiries. While providing a quality front line service to customers, selling tickets using both manual and computerised systems, telephone and internet bookings, maintaining information and displaying material in reception promoting the parks activities.

To ensure the reception area is kept clean and tidy.

Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook). Perform other clerical receptionist duties such as filing, photocopying.

Representing the business with a positive attitude and professional appearance. Ability to use discretion and keep personal details secure and private. Ensuring relevant information gets passed to the correct department. Assist with work in any other department as workload as priorities dictate.

The Candidate

Experience in an office environment
Experience in a sales environment
Fully conversant with MS Office including Access
Ability to use normal office means of communication and equipment (fax, email, photocopier etc)
Experience of cash handling and credit card machine use
Ability to work without supervision.
Strong commitment to health and safety.
Good attention to detail and have high standards of customer service.
Good communication skills.
Experience with telephone techniques;
Customer Care training
Strive to achieve the highest standards at all times.
Punctual and Flexible - be willing to work as and when necessary including more than just minimum hours when required.
Be friendly, honest and trustworthy.
Be prepared to work in other departments when the pressure is on.

This permanent opportunity working 40 hours per week the successful candidate will need to be flexible with the availability to work weekends, bank holidays and evenings. During peak season you may be required to work above your posted hours. Overtime is not payable however some time in lieu may be given

Please apply today to for immediate consideration.

Company Info
Interaction Recruitment

Company Profile



Company Info


Interaction Recruitment

Phone:
Web Site:

Receptionist Front of House

col-narrow-left 

Job ID:

53391

Location:

Northamptonshire 

Salary:

£16,269.00 per year
col-narrow-right 

Job Views:

12

Posted:

30/11/2018
col-wide 

Job Description:

As the Receptionist you will work alongside the Front of House Manager, to provide friendly and efficient customer service and administrative support at all times within a busy office based environment with full responsibility for the Reception Front desk.

Under discretion of the Front of House Manager, promote the sales of all products. This will include the sending out of marketing material as well as following up customer leads.

In conjunction with the Front of House Manager, manage the booking system.

To respond to all customers enquiries effectively and efficiently, redirecting enquiries to other departments as appropriate and actively promoting customer care at all times.

Maintaining and developing relationships with new and existing clients. Responding to customer facing, email and phone bookings and direction enquiries. While providing a quality front line service to customers, selling tickets using both manual and computerised systems, telephone and internet bookings, maintaining information and displaying material in reception promoting the parks activities.

To ensure the reception area is kept clean and tidy.

Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook). Perform other clerical receptionist duties such as filing, photocopying.

Representing the business with a positive attitude and professional appearance. Ability to use discretion and keep personal details secure and private. Ensuring relevant information gets passed to the correct department. Assist with work in any other department as workload as priorities dictate.

The Candidate

Experience in an office environment
Experience in a sales environment
Fully conversant with MS Office including Access
Ability to use normal office means of communication and equipment (fax, email, photocopier etc)
Experience of cash handling and credit card machine use
Ability to work without supervision.
Strong commitment to health and safety.
Good attention to detail and have high standards of customer service.
Good communication skills.
Experience with telephone techniques;
Customer Care training
Strive to achieve the highest standards at all times.
Punctual and Flexible - be willing to work as and when necessary including more than just minimum hours when required.
Be friendly, honest and trustworthy.
Be prepared to work in other departments when the pressure is on.

This permanent opportunity working 40 hours per week the successful candidate will need to be flexible with the availability to work weekends, bank holidays and evenings. During peak season you may be required to work above your posted hours. Overtime is not payable however some time in lieu may be given

Please apply today to for immediate consideration.