We use cookies to make your experience of using our website better. To comply with the e-Privacy Directive we need to ask your consent to set these cookies.

Customer Service Administrator - French and Spanish Speaking

col-narrow-left 

Job ID:

939677

Location:

Manchester 

Salary:

£20,000.00 per year
col-narrow-right 

Job Views:

1

Employment Type:

Full time

Posted:

12/09/2019
col-wide 

Job Description:

Imperial Professionals are delighted to announce that we are working in partnership with a business in Manchester that are recruiting for a French and Spanish Speaking Customer Service Administrator

Salary: £18,000 - £20,000
Contract Type: Permanent, Part Time circa 20 hours per week
Location: Manchester
Hours: Office Hours Monday to Friday

Role Overview

To provide customer service and administrative support to customers looking for assistance in French and Spanish.

Responsibilities:

  • Receive inbound customer calls and respond to email enquiries, to achieve agreed targets and standards applied to the campaign/account.
  • Resolve queries
  • Contribute to and build an effective and cohesive team.
  • Maintain customer requirements and contribute to the overall improvement of campaigns/accounts.
  • Take ownership for own performance actively seeking opportunities to improve and develop.

Requirements:

  • Fluent or native in French - verbal & written
  • A very high understanding of Spanish and/or Italian would be very advantageous
  • It would be advantageous if you can speak any other European language as well but not essential
  • Significant customer service experience essential
  • Able to use your initiative in a busy, high profile working environment and able to maintain a professional business image at all times.
  • Ability to handle a wide range of different complex enquiries in close succession in order to meet the demands of the many different types of business clients that you will deal with.
  • Able to take ownership of each scenario and able to problem solve in order to resolve customer queries and complaints
  • Able to build rapport and passionate about delivering excellent customer service

For more information on this opportunity please feel free to contact Adam Pearson at Imperial Professionals.

Due to the high volume of applications that we receive we may not be able to respond to every application, however, if you do not get a response within 7 days please consider your application for this opportunity unsuccessful but we will keep your details on file for other opportunities.

Company Info
Imperial Workforce

Company Profile



Company Info

Imperial Workforce

Phone:
Web Site:

Customer Service Administrator - French and Spanish Speaking

col-narrow-left 

Job ID:

939677

Location:

Manchester 

Salary:

£20,000.00 per year
col-narrow-right 

Job Views:

1

Employment Type:

Full time

Posted:

12/09/2019
col-wide 

Job Description:

Imperial Professionals are delighted to announce that we are working in partnership with a business in Manchester that are recruiting for a French and Spanish Speaking Customer Service Administrator

Salary: £18,000 - £20,000
Contract Type: Permanent, Part Time circa 20 hours per week
Location: Manchester
Hours: Office Hours Monday to Friday

Role Overview

To provide customer service and administrative support to customers looking for assistance in French and Spanish.

Responsibilities:

  • Receive inbound customer calls and respond to email enquiries, to achieve agreed targets and standards applied to the campaign/account.
  • Resolve queries
  • Contribute to and build an effective and cohesive team.
  • Maintain customer requirements and contribute to the overall improvement of campaigns/accounts.
  • Take ownership for own performance actively seeking opportunities to improve and develop.

Requirements:

  • Fluent or native in French - verbal & written
  • A very high understanding of Spanish and/or Italian would be very advantageous
  • It would be advantageous if you can speak any other European language as well but not essential
  • Significant customer service experience essential
  • Able to use your initiative in a busy, high profile working environment and able to maintain a professional business image at all times.
  • Ability to handle a wide range of different complex enquiries in close succession in order to meet the demands of the many different types of business clients that you will deal with.
  • Able to take ownership of each scenario and able to problem solve in order to resolve customer queries and complaints
  • Able to build rapport and passionate about delivering excellent customer service

For more information on this opportunity please feel free to contact Adam Pearson at Imperial Professionals.

Due to the high volume of applications that we receive we may not be able to respond to every application, however, if you do not get a response within 7 days please consider your application for this opportunity unsuccessful but we will keep your details on file for other opportunities.