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Customer Service Administrator

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Job ID:

1724382

Location:

Lanarkshire 

Salary:

per annum
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Job Views:

7

Employment Type:

Full time

Posted:

12/10/2020

Closing Date:

09/11/2020
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Job Description:

Customer Service Administrator
Location: Stonehouse
Temporary: £8.82 per hour

I am looking for a Customer Service Administrator to join a market leading manufacturer in Stonehouse on a temporary basis.

Reporting to the Customer Service Manager you will be a first point of contact for inbound enquiries and complaints by telephone and email, delivering first class customer service and assistance to customers.

You will answer queries by providing information about products and services, respond to customer complaints by listening to the issues, determining root causes of issues and defects, and then liaising with colleagues and departments to solve issues accordingly.

Requirements to become the Customer Service Advisor:

" Previous office-based customer service experience with customer interaction via telephone is essential
" Experience of complaint resolution in a fast paced environment would be beneficial
" The successful candidate will have great people and communication skills - friendly, patient, a strong listener and able to build rapport with people. A strong desire to deliver great customer service
" Strong administration skills, able to prioritise and work accurately and under pressure
" Strong MS office skills is essential, MS Access is an advantage

This is a fantastic opportunity to join a very well established organisation within Gloucestershire.

To apply or for more information please call Sam Mendes on (phone number removed) or email (url removed)
Company Info
Confidential

Company Profile



Company Info


Confidential

Phone:
Web Site:

Customer Service Administrator

col-narrow-left 

Job ID:

1724382

Location:

Lanarkshire 

Salary:

per annum
col-narrow-right 

Job Views:

7

Employment Type:

Full time

Posted:

12/10/2020

Closing Date:

09/11/2020
col-wide 

Job Description:

Customer Service Administrator
Location: Stonehouse
Temporary: £8.82 per hour

I am looking for a Customer Service Administrator to join a market leading manufacturer in Stonehouse on a temporary basis.

Reporting to the Customer Service Manager you will be a first point of contact for inbound enquiries and complaints by telephone and email, delivering first class customer service and assistance to customers.

You will answer queries by providing information about products and services, respond to customer complaints by listening to the issues, determining root causes of issues and defects, and then liaising with colleagues and departments to solve issues accordingly.

Requirements to become the Customer Service Advisor:

" Previous office-based customer service experience with customer interaction via telephone is essential
" Experience of complaint resolution in a fast paced environment would be beneficial
" The successful candidate will have great people and communication skills - friendly, patient, a strong listener and able to build rapport with people. A strong desire to deliver great customer service
" Strong administration skills, able to prioritise and work accurately and under pressure
" Strong MS office skills is essential, MS Access is an advantage

This is a fantastic opportunity to join a very well established organisation within Gloucestershire.

To apply or for more information please call Sam Mendes on (phone number removed) or email (url removed)