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Customer service - online retail head office Job in

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Job ID:

175799

Location:

London 

Salary:

£21,000.00 per year
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Job Views:

7

Posted:

04/04/2019
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Job Description:

The role of Customer Service Advisor is as follows:

  • Responding to customer queries via email within agreed SLA's
  • Answering calls from customers and taking ownership of queries
  • Dealing with refunds and returns
  • Strong IT and MS Office skills
  • An understanding of Social Media
  • Experience with ZenDesk is highly beneficial
  • Excellent communication skills
  • 100% proficiency in English language, strong spelling and grammar
  • Another language would be ideal, French, German or Chinese

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser: https://candidate-privacy

Company Info
Office Angels

Company Profile



Company Info


Office Angels

Phone:
Web Site:

Customer service - online retail head office

col-narrow-left 

Job ID:

175799

Location:

London 

Salary:

£21,000.00 per year
col-narrow-right 

Job Views:

7

Posted:

04/04/2019
col-wide 

Job Description:

The role of Customer Service Advisor is as follows:

  • Responding to customer queries via email within agreed SLA's
  • Answering calls from customers and taking ownership of queries
  • Dealing with refunds and returns
  • Strong IT and MS Office skills
  • An understanding of Social Media
  • Experience with ZenDesk is highly beneficial
  • Excellent communication skills
  • 100% proficiency in English language, strong spelling and grammar
  • Another language would be ideal, French, German or Chinese

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser: https://candidate-privacy