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Receptionist Job in

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Job ID:

185874

Location:

Gloucestershire 

Salary:

£8.00 per hour
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Job Views:

4

Posted:

09/04/2019
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Job Description:

Receptionist | The Swan Hotel | 4* - Bibury, Gloucestershire

Located in the picturesque Cotswold village of Bibury, The Swan Hotel is part of the long established Cotswold Inns & Hotels group.

It is a busy, fast paced environment which in addition to the Bar & Brasserie is also a sought after Wedding venue catering for up to approximately 50 weddings a year plus private events of up to 100 people.

We are looking for an experienced Hotel Receptionist to join our Front Office Team at our 4* hotel in Gloucestershire.

We're looking for someone who can maintain a positive and calm outlook, a friendly approach, can communicate effectively both verbally and in writing, carry out instructions, be able to pay close attention to detail and a desire to provide exceptional customer service.

To succeed within the role you must have previous experience of working within a hotel reception and knowledge of hotel reservations systems.

You should also have good sales ability, an approachable manner, and knowledge of the MS Office suite.

Duties and responsibilities will include:

  • taking reservations,
  • dealing with guests' enquiries and assistance,
  • check-ins and check-outs,
  • taking payments,
  • answering calls and emails and ensuring a high level of customer service at all times.

With over 500 members of staff, Cotswold Inns and Hotels can offer a number of different career opportunities, and the personal development of our employees is a key priority.

We ensure that regular training is carried out in all departments and actively support individual staff in their attainment of further qualifications and internal promotion.

Company Benefits include: Share of tips, staff discount throughout the group, Life Assurance benefit & stakeholder's pension.

Company Info
Cotswold Inns & Hotels

Company Profile



Company Info

Cotswold Inns & Hotels

Phone:
Web Site:

Receptionist

col-narrow-left 

Job ID:

185874

Location:

Gloucestershire 

Salary:

£8.00 per hour
col-narrow-right 

Job Views:

4

Posted:

09/04/2019
col-wide 

Job Description:

Receptionist | The Swan Hotel | 4* - Bibury, Gloucestershire

Located in the picturesque Cotswold village of Bibury, The Swan Hotel is part of the long established Cotswold Inns & Hotels group.

It is a busy, fast paced environment which in addition to the Bar & Brasserie is also a sought after Wedding venue catering for up to approximately 50 weddings a year plus private events of up to 100 people.

We are looking for an experienced Hotel Receptionist to join our Front Office Team at our 4* hotel in Gloucestershire.

We're looking for someone who can maintain a positive and calm outlook, a friendly approach, can communicate effectively both verbally and in writing, carry out instructions, be able to pay close attention to detail and a desire to provide exceptional customer service.

To succeed within the role you must have previous experience of working within a hotel reception and knowledge of hotel reservations systems.

You should also have good sales ability, an approachable manner, and knowledge of the MS Office suite.

Duties and responsibilities will include:

  • taking reservations,
  • dealing with guests' enquiries and assistance,
  • check-ins and check-outs,
  • taking payments,
  • answering calls and emails and ensuring a high level of customer service at all times.

With over 500 members of staff, Cotswold Inns and Hotels can offer a number of different career opportunities, and the personal development of our employees is a key priority.

We ensure that regular training is carried out in all departments and actively support individual staff in their attainment of further qualifications and internal promotion.

Company Benefits include: Share of tips, staff discount throughout the group, Life Assurance benefit & stakeholder's pension.