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Hotel Receptionist

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Job ID:

43226

Location:

Sussex 

Salary:

£20,000.00 per year
col-narrow-right 

Job Views:

32

Employment Type:

Full time

Posted:

27/06/2018
col-wide 

Job Description:

Our established and highly reputable leisure sector client is seeking
to recruit a Receptionist to join their team.

The role

To undertake the duties of Reception/Cashiering and Reservations,
making sure that the Reception Department is efficient and profitable.
To ensure that guest's needs are met where possible and to assist with
the general running and control of the department.

Responsibilities

* To ensure the well-being, satisfaction and comfort of all guests
within the limits of the Department and to establish a highly
personalised style of service and attention to guests.

* To establish a courteous, helpful and friendly attitude to all
guests at all times.

* To maintain a high standard in personal appearance and demeanor.

* To have a good working knowledge of all departments of the Hotel.

* To have a full understanding of all equipment within the Front
Office.

* To be familiar with all reservation tasks in order to cover this
role if required.

* To be responsible for monies in your care as per cashiering shift
and in the Main Safe and be aware of security issues.

* Ensure correct hand-over procedure of day's business with regard
to cover and cashiering.

* To accurately record all guest detail whether it be at check in or
over the telephone and enter all relevant information into the
computer correctly.

* Explain to all guests the hotel cancellation policy, take deposits
and appropriate guarantees.

* To be able to deal with the smooth check in and out of hotel
guests including Chance guests, groups and tours.

* Ensure the oncoming shift is fully prepared and advised. Use
handover diary & balanced together

* Ensure all guests' mail and messages are recorded correctly and
delivered to them promptly.

* To maintain the reception desk and surrounding area in a clean and
tidy state ensuring that all information required to run a shift
is up to date and fully stocked

This is an excellent opportunity to join a great client in the leisure
sector. Shift work is required- earliest start 0700- latest finish
2300. Due to workplace location your own transport is essential.

First Recruitment Services are acting as an employment agency for this
vacancy
Company Info
Anonymous

Company Profile



Company Info


Anonymous

Phone:
Web Site:

Hotel Receptionist

col-narrow-left 

Job ID:

43226

Location:

Sussex 

Salary:

£20,000.00 per year
col-narrow-right 

Job Views:

32

Employment Type:

Full time

Posted:

27/06/2018
col-wide 

Job Description:

Our established and highly reputable leisure sector client is seeking
to recruit a Receptionist to join their team.

The role

To undertake the duties of Reception/Cashiering and Reservations,
making sure that the Reception Department is efficient and profitable.
To ensure that guest's needs are met where possible and to assist with
the general running and control of the department.

Responsibilities

* To ensure the well-being, satisfaction and comfort of all guests
within the limits of the Department and to establish a highly
personalised style of service and attention to guests.

* To establish a courteous, helpful and friendly attitude to all
guests at all times.

* To maintain a high standard in personal appearance and demeanor.

* To have a good working knowledge of all departments of the Hotel.

* To have a full understanding of all equipment within the Front
Office.

* To be familiar with all reservation tasks in order to cover this
role if required.

* To be responsible for monies in your care as per cashiering shift
and in the Main Safe and be aware of security issues.

* Ensure correct hand-over procedure of day's business with regard
to cover and cashiering.

* To accurately record all guest detail whether it be at check in or
over the telephone and enter all relevant information into the
computer correctly.

* Explain to all guests the hotel cancellation policy, take deposits
and appropriate guarantees.

* To be able to deal with the smooth check in and out of hotel
guests including Chance guests, groups and tours.

* Ensure the oncoming shift is fully prepared and advised. Use
handover diary & balanced together

* Ensure all guests' mail and messages are recorded correctly and
delivered to them promptly.

* To maintain the reception desk and surrounding area in a clean and
tidy state ensuring that all information required to run a shift
is up to date and fully stocked

This is an excellent opportunity to join a great client in the leisure
sector. Shift work is required- earliest start 0700- latest finish
2300. Due to workplace location your own transport is essential.

First Recruitment Services are acting as an employment agency for this
vacancy