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Retail Account Manager (Luxury)

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Job ID:

43595

Location:

London 

Salary:

£50,000.00 per year
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Job Views:

7

Posted:

01/07/2018
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Job Description:

Retail Operations Account Manager (Luxury) / West London / up to c.£45,000 + great benefits

Job Description

You will work with Retail Business Partners within the luxury brands and internal stakeholders to maximise sales and customer experience from all Retail shop units and commercial services. Understand the key drivers of performance and plan/report against them using all available data tools, to include but not limited to: sales vs budget, Spend per Passenger, H&S audit results, Mystery Shopper, and QSM.

Principal Accountabilities

  • To develop retail action plans for accounts to achieve financial Business Plan targets working with Senior Account Managers to agree these.
  • To ensure business partners are working within the parameters of our vision, to give passengers the best customer service.
  • Identify and incorporate new opportunities, operational activities and work streams that maximise sales and service opportunities.
  • Support Standards and Service initiatives set out by the business
  • To deliver safe, efficient and security compliant retail activity, influencing business partners to adopt efficient safe and secure practices
  • To maximise business partners sales through developing and managing the local relationship with retail managers
  • To be the expert on the factors impacting on retailing in your accounts

Desired Skills & Experience

You will come from a luxury retail background i.e. department store / shopping centre or GM of a luxury brand. We appreciate titles can mean different things to different brands, so we are open minded to some extent as long as you are working with luxury brands at present.

  • Experience identifying sales driving projects and/ or passenger experience enhancing projects: examples of situations were these priorities competent and balance would be beneficial.
  • Clear communicator and influencer: experience at influencing key decision makers and communicating effectively at all levels
  • Familiarity and understanding of Health and Safety regimes and audits an advantage.
  • Strong financial and analytical skills

Please apply with your cv immediately to be considered for this job vacancy

Company Info
Ernest Hunter Green

Company Profile



Company Info


Ernest Hunter Green

Phone:
Web Site:

Retail Account Manager (Luxury)

col-narrow-left 

Job ID:

43595

Location:

London 

Salary:

£50,000.00 per year
col-narrow-right 

Job Views:

7

Posted:

01/07/2018
col-wide 

Job Description:

Retail Operations Account Manager (Luxury) / West London / up to c.£45,000 + great benefits

Job Description

You will work with Retail Business Partners within the luxury brands and internal stakeholders to maximise sales and customer experience from all Retail shop units and commercial services. Understand the key drivers of performance and plan/report against them using all available data tools, to include but not limited to: sales vs budget, Spend per Passenger, H&S audit results, Mystery Shopper, and QSM.

Principal Accountabilities

  • To develop retail action plans for accounts to achieve financial Business Plan targets working with Senior Account Managers to agree these.
  • To ensure business partners are working within the parameters of our vision, to give passengers the best customer service.
  • Identify and incorporate new opportunities, operational activities and work streams that maximise sales and service opportunities.
  • Support Standards and Service initiatives set out by the business
  • To deliver safe, efficient and security compliant retail activity, influencing business partners to adopt efficient safe and secure practices
  • To maximise business partners sales through developing and managing the local relationship with retail managers
  • To be the expert on the factors impacting on retailing in your accounts

Desired Skills & Experience

You will come from a luxury retail background i.e. department store / shopping centre or GM of a luxury brand. We appreciate titles can mean different things to different brands, so we are open minded to some extent as long as you are working with luxury brands at present.

  • Experience identifying sales driving projects and/ or passenger experience enhancing projects: examples of situations were these priorities competent and balance would be beneficial.
  • Clear communicator and influencer: experience at influencing key decision makers and communicating effectively at all levels
  • Familiarity and understanding of Health and Safety regimes and audits an advantage.
  • Strong financial and analytical skills

Please apply with your cv immediately to be considered for this job vacancy