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Weekend Receptionist

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Job ID:

44070

Location:

London 

Salary:

per year
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Job Views:

28

Employment Type:

Full time

Posted:

04/07/2018
col-wide 

Job Description:

Receptionist (Part Time) London - Job Description Hours: Part time working 18 hours over the weekend; 08:00-18:00 on Saturday and Sunday Salary: ££9,545 a year working 18 hours, £10.20 an hour at the London Living Wage (full time equivalent £19,890 a year). Location: Resource for London, 356 Holloway Road, London, N7 6PA Closing: 19th July 2018 Interviews: 30th July 2018 held at Resource for London The Ethical Property Company We are changing the way society benefits from property. We are one of the UK's leading social businesses, managing a variety of workspaces including office, retail, meeting/event spaces as well as studios and educational spaces, that are used by some of the UK's most influential and creative charities, not-for-profits, voluntary groups and small enterprises. Resource for London Resource for London is a busy and dynamic centre, owned by Trust for London and managed by us The Ethical Property Company. The centre provides office, conference and meeting rooms for organisations working to tackle poverty in London. The centres main income is generated via our conference facilities and meeting rooms which have recently been refurbished and offer well-maintained, high-quality facilities to both building tenants and external customers. These facilities play host to many large community events, as well as catering to the needs of smaller organisations. The Post The Receptionist will play an important role in welcoming visitors to Resource for London and supporting our tenants and conference users. You are a welcoming, proactive and an organised person, who enjoys the challenges of being the first point of contact. You will play an important 'front of house' role at Resource for London. You will be line-managed by the Conference Sales Co-ordinator. Your duties will include, but not limited to: Access, Security and Deliveries · Being the first point of contact for visitors to the centre; · Welcoming visitors, issuing name badges and ensuring that all visitors sign in, announcing their arrival and directing them to the appropriate tenant organisation or meeting room; · Ensuring security procedures are followed in the centre, and that all building visitors/contractors sign in/out; · Keeping any reception areas clear and tidy at all times and ensuring main fire exits are not obstructed; · Booking and overseeing car parking spaces. Communications · Answering phones and directing calls to other staff and tenants; · Acting as a point of contact for tenants' queries and communicating these effectively to the relevant RfL staff; · Helping to establish and maintain excellent communication with tenant organisations and conference users; · Ensuring an effective handover is made between shifts; · Ensure contact information is kept up-to-date for each organisation, including phone list, tenant representatives, directors, first aid and fire marshal contacts, etc. Conferencing and Facilities · Assisting with the administration of our meeting room booking facilities (including conference phone, projectors cables, remote control, flipcharts, etc.); · Preparing paperwork for bookings (key sign in sheets, equipment sheets, display papers, etc); · Updating the USB used for the TV display of Daily Meeting Diary; · Ensuring we always have enough copies printed of feedback forms, fire safety instructions, registration list, printing authorisation form etc.; · Assisting with room set-up and conference support; · Ensure that the photocopier, franking machine and other communal facilities are in good working condition; · Highlight any issues with the communal facilities to the Centre Manager. Administration · Assisting with administrative duties as and when required; · Ordering couriers and keeping an accurate records for tenant recharges; · Ordering recycling supplies and liaising with the facilities team in booking recycling collections; Other responsibilities · Working within the company's procedures and policies; · Working to improve the services we provide to tenants; · Working to improve the company's social and environmental objectives; · Covering for other members of the reception team when they are in training, on holiday, etc; · Other duties commensurate with the post; · Attending company-wide events, such as the annual staff conference, Christmas Party and training. Person Specification Essential skills and experience · You have previous experience as a receptionist; · You communicate clearly both verbally and in writing and have experience of communicating with diverse groups of people; · You have the ability to act quickly and effectively using your own initiative; · You are able to recognise when you need to seek guidance from your manager or another colleague; · You are a team-player; · You have good organisational skills and the ability to prioritise work, multi-task and remain flexible; · You are trustworthy, personable and reliable; · You are committed to providing a consistently good standard of service to tenants and visitors; · You are able to maintain a professional standard of presentation and communication at all times; · You have strong IT skills, including experience of using Microsoft Office software for work purposes. Desirable skills and experience · You have previous experience in a similar role in a hotel or conference centre; · You have experience of using booking software; · You have some knowledge of and interest in the social and environmental performance of buildings, particularly in relation to energy and water use, recycling, green commuting and accessibility. Contractual details This is a permanent contract working part time at 18 hours at weekends, with a three month probationary period. The working hours are 8am-6pm on Saturday and Sunday. The salary is £9,545 a year working 18 hours, £10.20 an hour at the London Living Wage (full time equivalent £19,890 a year). Benefits include 25 days holiday entitlement pro-rata for the first year in addition to all public bank holidays. We offer a 3% to 7% company contribution to a pension, a free company bicycle scheme with bicycle maintenance costs, childcare vouchers, season ticket loans, interest free personal loans, as well as other benefits.
Company Info
The Ethical Property Company

Company Profile



Company Info

The Ethical Property Company

Phone:
Web Site:

Weekend Receptionist

col-narrow-left 

Job ID:

44070

Location:

London 

Salary:

per year
col-narrow-right 

Job Views:

28

Employment Type:

Full time

Posted:

04/07/2018
col-wide 

Job Description:

Receptionist (Part Time) London - Job Description Hours: Part time working 18 hours over the weekend; 08:00-18:00 on Saturday and Sunday Salary: ££9,545 a year working 18 hours, £10.20 an hour at the London Living Wage (full time equivalent £19,890 a year). Location: Resource for London, 356 Holloway Road, London, N7 6PA Closing: 19th July 2018 Interviews: 30th July 2018 held at Resource for London The Ethical Property Company We are changing the way society benefits from property. We are one of the UK's leading social businesses, managing a variety of workspaces including office, retail, meeting/event spaces as well as studios and educational spaces, that are used by some of the UK's most influential and creative charities, not-for-profits, voluntary groups and small enterprises. Resource for London Resource for London is a busy and dynamic centre, owned by Trust for London and managed by us The Ethical Property Company. The centre provides office, conference and meeting rooms for organisations working to tackle poverty in London. The centres main income is generated via our conference facilities and meeting rooms which have recently been refurbished and offer well-maintained, high-quality facilities to both building tenants and external customers. These facilities play host to many large community events, as well as catering to the needs of smaller organisations. The Post The Receptionist will play an important role in welcoming visitors to Resource for London and supporting our tenants and conference users. You are a welcoming, proactive and an organised person, who enjoys the challenges of being the first point of contact. You will play an important 'front of house' role at Resource for London. You will be line-managed by the Conference Sales Co-ordinator. Your duties will include, but not limited to: Access, Security and Deliveries · Being the first point of contact for visitors to the centre; · Welcoming visitors, issuing name badges and ensuring that all visitors sign in, announcing their arrival and directing them to the appropriate tenant organisation or meeting room; · Ensuring security procedures are followed in the centre, and that all building visitors/contractors sign in/out; · Keeping any reception areas clear and tidy at all times and ensuring main fire exits are not obstructed; · Booking and overseeing car parking spaces. Communications · Answering phones and directing calls to other staff and tenants; · Acting as a point of contact for tenants' queries and communicating these effectively to the relevant RfL staff; · Helping to establish and maintain excellent communication with tenant organisations and conference users; · Ensuring an effective handover is made between shifts; · Ensure contact information is kept up-to-date for each organisation, including phone list, tenant representatives, directors, first aid and fire marshal contacts, etc. Conferencing and Facilities · Assisting with the administration of our meeting room booking facilities (including conference phone, projectors cables, remote control, flipcharts, etc.); · Preparing paperwork for bookings (key sign in sheets, equipment sheets, display papers, etc); · Updating the USB used for the TV display of Daily Meeting Diary; · Ensuring we always have enough copies printed of feedback forms, fire safety instructions, registration list, printing authorisation form etc.; · Assisting with room set-up and conference support; · Ensure that the photocopier, franking machine and other communal facilities are in good working condition; · Highlight any issues with the communal facilities to the Centre Manager. Administration · Assisting with administrative duties as and when required; · Ordering couriers and keeping an accurate records for tenant recharges; · Ordering recycling supplies and liaising with the facilities team in booking recycling collections; Other responsibilities · Working within the company's procedures and policies; · Working to improve the services we provide to tenants; · Working to improve the company's social and environmental objectives; · Covering for other members of the reception team when they are in training, on holiday, etc; · Other duties commensurate with the post; · Attending company-wide events, such as the annual staff conference, Christmas Party and training. Person Specification Essential skills and experience · You have previous experience as a receptionist; · You communicate clearly both verbally and in writing and have experience of communicating with diverse groups of people; · You have the ability to act quickly and effectively using your own initiative; · You are able to recognise when you need to seek guidance from your manager or another colleague; · You are a team-player; · You have good organisational skills and the ability to prioritise work, multi-task and remain flexible; · You are trustworthy, personable and reliable; · You are committed to providing a consistently good standard of service to tenants and visitors; · You are able to maintain a professional standard of presentation and communication at all times; · You have strong IT skills, including experience of using Microsoft Office software for work purposes. Desirable skills and experience · You have previous experience in a similar role in a hotel or conference centre; · You have experience of using booking software; · You have some knowledge of and interest in the social and environmental performance of buildings, particularly in relation to energy and water use, recycling, green commuting and accessibility. Contractual details This is a permanent contract working part time at 18 hours at weekends, with a three month probationary period. The working hours are 8am-6pm on Saturday and Sunday. The salary is £9,545 a year working 18 hours, £10.20 an hour at the London Living Wage (full time equivalent £19,890 a year). Benefits include 25 days holiday entitlement pro-rata for the first year in addition to all public bank holidays. We offer a 3% to 7% company contribution to a pension, a free company bicycle scheme with bicycle maintenance costs, childcare vouchers, season ticket loans, interest free personal loans, as well as other benefits.